Inside the ‘Black Box’: Ten theses on Employment Services in Britain

In a new report, Ian Greer, Lisa Schulte, and Graham Symon present initial findings on the UK from a project funded by the Hans-Boeckler-Foundation on the marketisation of employment services in the UK, Germany, and Denmark. They present findings from interviews with front-line staff, managers, claimants groups, and trade unionists, as well as publicly available statistics and reports. We convey what is distinctive about the UK by developing ten theses on the so-called ‘Black Box’, the UK’s highly centralised and privatized approach to organizing services.

The full paper can be found here.

More information on the project, the Marketization of Employment Services in European Comparison (MESEC) is here.

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